Bluedrop Water has been fantastic from my very first call to them. We transitioned from a different company where we were having many customer service issues, and what a world of difference. Zac who took my initial call was so friendly, helpful, informative and made me feel heard and supported as we discussed our business needs. He personally came out to our new office to assess the situation and discuss their services with me. We quickly received a quote, got everything signed and had our new system installed within a few days. Paul performed our installation and went above and beyond to answer questions, explain everything, make our setup functional and good-looking, and even waited around to make sure the water was clean and delicious and had fully ran through all of the new systems. Bluedrop Water is local to the Boston area and always on call if we end up needing service, which again, a world of difference from our previous vendor. Couldn't be happier to be a new customer! Highly recommend.